Merit Industries, Inc.
2525 State Rd.
Bensalem, PA 19020-8529
(215) 639-4700 (800) 445-9353
http:\\meritind.com
9000/1001
Megatouch XL™ Technical Service Manual Contents
Section 1 - Cabinet Information
General Information- All Cabinet Styles (Pink)
Dimensions/Shipping weights
General Information - Countertop (Blue)
Parts illustrations
Parts list
General Information - 19” Upright (Gold)
Parts illustrations
Parts list
General Information - 19” Cabaret (White)
Parts illustrations
Parts list
Section 2 - Troubleshooting Information
Touchscreens (Pink)
Troubleshooting
Advanced touchscreen calibration
Removal and Installation of Touchscreen
Glass
Microtouch touchscreen information
Access/Removal of Major Assemblies (Blue)
CD-ROM player
Monitor
Circuit Boards
Troubleshooting Guide (Gold)
Troubleshooter™ Instructions (White)
CMOS Setup (Green)
Mars 2000 Bill Acceptor (Yellow)
DIP switch settings
Coin-in menu instructions
Section 3 - Power Supply
GlobTek ST-230WF (Pink)
Parts list
Schematics
Sparkle Power International (Blue)
Schematics
Section 4 - Circuit Boards
DeAmertek CPU (Pink)
NO INFO AVAILABLE
Telco CPU (Blue)
Schematics
CRT-500 I/O Board (Gold)
Parts list
Schematics
Communications Board (White)
Parts list
Schematic
Section 5 - Monitors
Ducksan (Pink)
Schematics
Telco (Blue)
Parts list
Schematic
Tatung (Gold)
Schematics
Monitor Adjustmerts (White)
Degaussing
Color adjustment
Section 6 - Technical Service Bulletins
Field Bulletin 9
(XL CD-ROM ribbon cable/Updated
software)
Field Bulletin 10
(XL NVRAM not clearing with new
software)
Tech Notes 7
(Over-torquing I/O board screws)
General Information- All Cabinet Styles
Dimensions/shipping weights
General Information - Countertop
Parts Illustrations
Parts List
General Information - 19” Upright
Parts Illustrations
Parts List
General Information - 19” Cabaret
Parts Illustrations
Parts List
Cabinet Information Section
General Information
The Megatouch XL video games are available in several different cabinet styles:
Countertop*
Dimensions: H - 15-1/4”; W - 20”; D - 18-1/4”
Shipping weight: approx 95 lbs.
Bill acceptor option*
19” Upright
Dimensions: H - 54-1/4”; W - 24”;D - 26-1/2”
Shipping weight: approx 250 lbs.
Bill acceptor option
19” Cabaret
Dimensions: H - 61”;W - 22-1/2”;D - 24”
Shipping weight: approx. 250 lbs.
Bill acceptor option
*An optional coin mech/bill acceptor (Mars 2000) combination unit is available for all countertop
models.
Countertop
Dimensions: H - 15-1/4”; W - 20”; D - 18-1/4”
CPU Board Information
DeAmertek
Telco
Touchscreen Type
Microtouch
ELO
13” COUNTERTOP
MEGATOUCH XL PARTS LISTS
Megatouch XL CTOP
Part List
CALLOUT #
PART #
DESCRIPTION
SA0100-01
ASSY, MEGATOUCH XL, CTOP
1
MW0009-01
CHASSIS, CTOP, XL
2
MW0015-01
BRACKET, LOCK, CTOP XL
3
HW8741
LOCK, CIRC, BNT, DIFF, 1/2”
4
SA4084-02
SPEAKER ASSY, 4”, W/6-PIN CONN
5
HW8993-02
LAZY SUSAN, 12” DIA, 15 DEG. STOPS
6
HW8018-01
ANTI-SKID PAD, 11.5”DIA, RA65 RBR
7
MW0038-01
CORD CLAMP, XL
8
HW9001
TUBING, PLASTIC
9
SA0108-01
HARNESS, MAIN, CTOP, XL
10
SA0111-01
HARNESS, DISPLAY, AC, CTOP, XL
11
SA5129-01
GASKET/BEZEL ASSY
11a
HW8087
TAPE, NEOP, .18W X .38THK, PSA
11b
HW8953
BEZEL, 13’ T/S
SA0102-01
HARNESS, COIN BOX, MGATCH XL, CTOP
12
CN7508
METRIMATE PLUG, 12 PIN
13
CN7501
METRIMATE PIN, FEMALE 20-24 AWG
14
EC9154
COUNTER, 12V FROG EYE MTG
15
SW3005
PB SWITCH, MOMENTARY (SETUP/CALIBRATE)
16
MW0012-01
BRACKET, CONN/COUNTER, CTOP XL
SA0104-01
DISPLAY/MOTHERBOARD ASSY, XL
17
MW0010-01
FRAME, DISPLAY, CTOP, XL
18
EC9840
TOUCHSCREEN CONTROLLER, SMT3
19
HW8171-01
PCB GUIDE, 8”, SNAP-ON, DEEP CHANNEL
20
EC0003-01
CD-ROM PLAYER, IDE, 4X
21
SA0103-01
TOUCHSCREEN/VGA DSPLY ASSY, 13”
21a
EC9377
MONITOR, VGA, 13” (W/ CHASSIS BOARD & FRAME)
21b
EC9824
TOUCHSCREEN OVERLAY, 13’
21c
HW8078
TAPE, POLYESTER, 1”, W/ADH
21d
HW8067
TAPE, FOAM, .5W X .03 THK, DBL
22
SA0112-01
ASSY, MOTHER BOARD & I/O, XL
22a
SA10025-01
PCA, CRT-402, DE-AMER, RISER BOARD
22b
SA10023-01
PCA, I/O BOARD, XL VID, CTOP
22c
SA0101-01
ASSY, MOTHERBOARD
23
SA0118-01
CABLE, POWER EXTENSION, CD-ROM
SA0105-01
COVER ASSY, CTOP, XL
24
WD0001-01
SIDE PANEL, RIGHT, CTOP XL
25
WD0001-02
SIDE PANEL, LEFT, CTOP XL
26
MW0013-01
TOP, CTOP, XL
27
MW0016-01
DOOR, CTOP, XL
28
MW0014-01
PLATE, LATCH, CTOP, XL
29
HW8734-01
LOCK, W/O CAM, 564, 5/8”L (REAR DOOR)
30
MW0024-01
CAM, LOCK (REAR DOOR)
31
MW0023-01
BOLT, LOCK, CTOP, XL
32
HW8911-01
PIN, SPRING, STL, .094OD X .50L
33
MW5164-01
HINGE, REAR DOOR CTTS
34
EC9410
FAN, TUBAXIAL, 3”, 110V
35
SA0117-01
CABLE, POWER EXTENSION, FAN
SA0106-01
PWR ENTRY ASSY, CTOP, XL, 120V
36
EC7528
POWER SUPPLY, SW, PS/2-PC
37
MW0011-01
BARCKET, PWR SUPPLY, CTOP, XL
38
SW4024
ROCKER SW, DPST, 250V, PANEL MTG
39
TA10028-01
PCA, RS-485 COMMUNICATIONS BD, XL SYS
SA0119-01
DOOR ASSY, CD-ROM ACCESS, XL, CTOP
40
MW0039-01
DOOR, CD-ROM ACCESS, XL, CTOP
41
HW8727
LOCK, FLAT, STR, DIFF, 1-1/8 CAPKY (CD DOOR/COIN BOX)
42
MW0037-01
CAM, LOCK, .75 X 2.0
DECALS AND SIGNS
GL3100-01
DECAL, SIDE PANEL, XL, CTOP
GL3101-01
DECAL, FRONT, XL, CTOP
SA7297-06
SIGN HOLDER, MEGATOUCH XL (HOLDER & SIGN ASSEMBLY)
HW9461-03
SIGN HOLDER, PETG, 4 X 12, CTOP
PM8928-09
SIGN, MEGATOUCH XL, CTOP
COIN MECHS/BILL ACCEPTORS
25¢ USA
HW8249
FR/PLATE, SINGLE, M, .25, ROLL DOWN
$1 CANADIAN
HW8295
FR/PLATE, SINGLE, M, $1 CANADIAN
COIN BOX ASSY
SA5161-01
HARNESS, COIN BOX, MECHANICAL, CTOP, XL
MW0017-01
COIN BOX, CTOP, XL
MW5153-01
DOOR, COIN BOX, CTOP
COIN BOX/JCM B/A ASSY, $1-20, XL
EC9797
JCM B/A DBV-45 $1-20, W/ STACKER
SA0109-01
HARNESS, JCM B/A, CTOP, XL
19” Upright
Dimensions: H - 54-1/4”; W - 24”;D - 26-1/2”
CPU Board Information
DeAmertek
Telco
Touchscreen Type
Microtouch
ELO
19” UPRIGHT (FRONT ACCESS)
19” UPRIGHT (FRONT ACCESS)
19” UPRIGHT (REAR ACCESS)
19” UPRIGHT (REAR ACCESS)
19” Upright Parts List
CALLOUT #
PART #
DESCRIPTION
1
EC2001
POWER CORD, 120V
2
HW8711
ANCHOR PLATE FOR CAM LOCK
3
HW8716
LOCK, FLAT, STR, #564, 1-7/16” (REAR DOOR)
4
HW8960
LEG LEVELER, 2”, 3/8-16THD
5
MW5001-01
STAY LID, URTS, 19”
6
MW5003-01
BRACKET, CRT ADJUST, LEFT
7
MW5003-02
BRACKET, CRT ADJUST, RIGHT
8
MW5006-01
COVER, PERFORATED, SPEAKER, 4”
9
SB0010-01
COM, POWER CABLE
10
SA4084
SPEAKER ASSY, 4”
11
WD2017-01
CABINET, 19” URTS, XL/260, FA, BLK
12
SA0063-01
HARNESS, POWER, DUAL FANS, URTS
13
SA5117-05
FAN ASSY, 3”, 12V DC, 2 PIN, W/GUARD
14
HW8756
CAM, BENT, 1/8” OFFSET
15
SA0058-01
HARNESS, POWER SWITCH, URTB/URTS/CAB, XL
16
SW4024
ROCKER SWITCH, DPST, 250V, PNL MTG
17
TA10028-01
PCA, RS-485 COMM, XL SYS
18
EC2187-01
RIBBON CABLE, 9 COND, 31”L
19
HW6366
MOUNTING POST, KNURLED
20
EC9840
TOUCHSCREEN CONTROLLER BOARD, SMT-3
21
MW0057-01
COVER, FAN PROTECTOR
22
SA3209-01
BRACKET ASSY, METER/TEST SWITCH
23
MW0044-01
DOOR LOCK LATE, UR
24
SA3234-01 (-02)
SHELF, PC POWER, URTS, XL (-02 “CE” APPROVED ASSY)
24a
WD2018-01
SHELF, 19” VIDEO, UNIVERSAL
24b
MW0063-01
PLATE, MTG, PC/PWR, XL
24c
EC0007-01
TERMINAL BLOCK, 4 POSITION
24d
EC7528
POWER SUPPLY, SWT, PS-2/PC
24e
SA0077-01
HARNESS, MAIN, XL
24f
EC0003-01
CD-ROM PLAYER, IDE, 4X
24g
EC2191-06
RIBBON CABLE, 2X20 PIN, IDE, 7”L
24h
SA0067-01
HARNESS, VOLUME POT, URTS/CAB, 260
25
SA0112-01
ASSY, MOTHERBOARD & I/O, XL
25a
SA10025-01
PCA, CRT-402, DE-AMER, RISER BOARD
25b
SA10023-01
PCA, I/O BOARD, XL VID, CTOP
25c
SA0101-01
ASSY, MOTHERBOARD
26
SA3202-05
SHELF ASSY, TS/CRT (VGA)
26a
SA3210-03
TS/CRT (VGA) ASSY, COLOR, 19”
26b
EC9378
MONITOR, VGA, 19”
26c
EC9823
T/S OVERLAY, 19”
26d
HW8078
TAPE, POLYESTER, 1”, W/ADHESIVE
26e
HW8067
TAPE, FOAM, .5W, .03THK,DBL
26f
WD2013-01
SHELF, CRT MTG, 19” URTS
26g
MW5008-01
BRACKET, CRT LEFT, 19” URTS
26h
MW5008-02
BRACKET, CRT RIGHT, 19” URTS
27
SA3230-01
BEZEL ASSY, 19” URTS
27a
MW5014-01
BEZEL/HINGE ASSY, 19” URTS
27b
HW8951-02
BEZEL, MONITOR, 19” URTS
28
HW8713
LOCK, FLAT, STR, 564, 1-7/16 KYRM
19” Cabaret
Dimensions: H - 61”; W - 22-1/2”; D - 24”
CPU Board Information
DeAmertek
Telco
Touchscreen Type
Microtouch
ELO
19” CABARET
19” CABARET
19” Cabaret Parts List
CALLOUT #
PART #
DESCRIPTiON
1
EC2001
POWER CORD, 120V
2
MW1672-01
CONTROL PANEL, 19” CABARET
3
MW1671-01
BRKT, GLASS, UPPER, 19” CABARET
4
MW1670-01
SPEAKER, MTG BRKT, 19” CAB
5
HW8951-01
BEZEL, MONITOR, 19” CABARET
6
WD5060-01
WOOD CABINET, URTS, 19” CABARET
7
SA4084
SPEAKER ASSY, 4”
8
SA3209-01
BRACKET ASSY, METER/TEST SWITCH
9
HW8960
LEG LEVELER, 2”, 3/8-16THD
10
GL2411-03
PLEXI, CLEAR, 19” CABARET, SIGN
11
MW1674-01-0A
MONITOR, SUPPORT LEFT, 19” CABARET
12
MW1674-02-0A
MONITOR, SUPPORT RIGHT, 19” CABARET
13
HW8979
SLIDE LATCH
14
SA0058-01
HARN, PWR SWITCH, URTB/URTS/CAB, XL
14a
SW4024
ROCKER SWITCH, DPST, 250V, PNL MTG
15
SB6058-01
FLUOR LAMP ASSY, 120V/60HZ, 15W
15a*
LB2100
LAMP, FLUOR, 15W, F15T8CW
16
MW0028-01
PLATE, POWER ENTRY
17
HW6366
MOUNTING POST, KNURLED
18
TA10028-01
PCA, RS-485 COMM, XL SYS
19
EC2187-01
RIBBON CABLE, 9 COND, 31”L
20
EC9840
TOUCHSCREEN CONTROLLER BOARD, SMT-3
21
SA0014-01
HARN, E/M/CREJ, 19” CABARET
22
SA3266-03-0B
CRT ASSY, 19” CABARET, XL
22a*
EC9378
MONITOR, VGA, 19”
22b*
EC9823
T/S OVERLAY, 19”
22c*
HW8078
TAPE, POLYESTER, 1”, W/ADHESIVE
22d*
HW8067
TAPE, FOAM, .5W, .03THK,DBL
22e
WD5061-01-0A
SHELF, MONITOR, 19” CABARET
23*
SA3234-01 (-02)
SHELF, PC POWER, URTS, XL (-02 “CE” APPROVED ASSY)
23a
WD2018-01
SHELF, 19” VIDEO, UNIVERSAL
23b
MW0063-01
PLATE, MTG, PC/PWR, XL
23c
EC0007-01
TERMINAL BLOCK, 4 POSITION
23d
EC7528
POWER SUPPLY, SWT, PS-2/PC
23e
SA0077-01
HARNESS, MAIN, XL
23f
EC0003-01
CD-ROM PLAYER, IDE, 4X
23g
EC2191-06
RIBBON CABLE, 2X20 PIN, IDE, 7”L
23h
SA0067-01
HARNESS, VOLUME POT, URTS/CAB, 260
24*
SA0112-01
ASSY, MOTHERBOARD & I/O, XL
24a
SA10025-01
PCA, CRT-402, DE-AMER, RISER BOARD
24b
SA10023-01
PCA, I/O BOARD, XL VID, CTOP
24c
SA0101-01
ASSY, MOTHERBOARD
*This part is not called out in the drawing. It is either part of an assembly that is shown, or it is an
assembly in which all of the parts are shown separately.
Touchscreens
Troubleshooting your Touchscreen
Advanced Touchscreen Calibration
Removal/Installation of Touchscreen Glass
Microtouch Touchscreen Information
Access/Removal of Major Assemblies
CD-ROM Player
Monitor
Circuit Boards
Troubleshooting Guide
Troubleshoooter™ Software Instructions
CMOS Setup
Mars 2000 Bill Acceptor
DIP Switch Settings
Coin-In Menu Instructions
Troubleshooting Your Touchscreen
Problem 1
The touchscreen appears to lose calibration if you touch the screen while
touching the metal on the cabinet (this particular problem is most likely to affect
upright and cabaret games, not countertops).
Solution Make sure the controller and/or the cabinet is properly grounded. NOTE: For the
19" upright, you may have to remove the paint from the hinge that the ground
braid is attached to in order to get a better connection.
Problem 2
The touchscreen won't calibrate correctly. This is a vague problem that requires
more information to determine the cause. To investigate further, go to the TEST
SCREEN mode and slowly pull your finger down the screen in a vertical line.
A)
If the crosshair moves in a wavy line (sine wave) then there is a bad EEPROM in
the Microtouch touchscreen cable connector.
Solution Replace the touchscreen glass. NOTE: TO PRESERVE THE VALIDITY OF
YOUR WARRANTY, CONTACT MERIT TECHNICAL SERVICE (at 1-800-445-
9353) BEFORE ATTEMPTING ANY SERVICING.
B)
If the cursor generally follows your finger, except for one particular area on the
screen, the EEPROM is not correcting for flaws in the touchscreen glass.
Solution Repair or replace the touchscreen glass (or you can try switching touchscreen
controllers, if you have another one. This can cause the EEROM to reinitialize
itself, leaving you with both controllers working).
C)
If the crosshair moves continually towards one of the corners (the same corner
each time), every time you run your finger down the screen, the touchscreen
glass has a broken wire.
Solution Return the glass to Merit Technical Service to have it fixed.
D)
If the controller works for a while, but stops working (the TTL LED does not
respond to a touch), the controller may not be properly grounded.
Solution Install the TTL Ground/Static kit (#SA1089-01) and the CRT-266 Electro-Static
Discharge Board kit (SA1088-01). On the upright model, you may want to check
the gray and green wires from the touchscreen controller cable. They should be
attached to the ground on the power supply.
Problem 3
If the glass is totally unresponsive, check the LED on the touchscreen controller
(board).
1.
If the LED isn't flashing, touch the screen while keeping an eye on the LED. If the
LED reacts to your touch (i.e. gets brighter), the problem is with the CRT-260
board.
a) The U41, UART chip has been minorly affected by a static hit.
Solution Turn the game off, then power up. If that fixes the problem, call Merit Customer
Service for software that can prevent this problem from happening again.
b) The UART chip or the U39 Maxim chip (on the upright model) has been burnt
out by a static hit.
Solution Call Merit Technical Service at 1-800-445-9353. NOTE: Make sure to install, if
you haven’t already, the SA1089-01 Ground/Static kit to help prevent this from
happening again.
If the LED is flashing, refer to the following chart for interpretation of the error and contact
Merit Customer Service.
Flashes per 10 Second
Inerval
Error Detected
1
RAM Error
2
ROM Error
3
A/D Error
4
EEROM Error
5
Analog Error
Advanced Touchscreen Calibration
The following directions will help you calibrate your touchscreen more accurately.
1.
Enter calibrate mode. When the first dot appears, intentionally touch the screen about 1”
away from the dot, diagonally, towards the center of the screen (repeat this procedure
for the second calibration dot; see Figures 1a and 1b). You are now in TEST SCREEN
mode. As you test the screen, you should notice that the crosshair is considerably out of
calibration. By completing this step, you have shown that the machine is accepting
calibration input.
Figure 1a
Figure 1b
2.
Go back to calibrate mode, but this time touch exactly on the center of the calibration
dots, to more accurately calibrate the screen (see Figures 2a and 2b). You are now
back in TEST SCREEN mode. Touch the approximate location where the first dot
appeared. If the crosshair is not centered on your finger, note the direction and
approximate distance which it is off center. Repeat this procedure at the approximate
location of the second calibration dot (see Figures 2c and 2d). (If the crosshair is
centered on your finger, the screen is calibrated accurately.)
Figure 2a
Figure 2b
Figure 2d
Figure 2c
3.
To compensate if the screen is not calibrated accurately, return to the calibration
screen. Recalibrate the way you normally would, but don’t touch exactly on the center of
the dots. This time, touch slightly away from the dot, in the SAME direction and
approximate distance which the dot was off center (see Figures 3a and 3b). For
example, if the crosshair comes up slightly below where you touched, when you
recalibrate, touch slightly below the calibration dot, if the crosshair appears slightly
above and to the right of where you touched, when you recalibrate, touch slightly above
and to the right of the dot. This should compensate for the individuality of the
touchscreen glass and the way it was mounted on the CRT.
It may take several attempts to get the screen calibrated exactly.
Figure 3a
Figure 3b
Removal and Installation of Microtouch Touchscreen Glass Overlay
Removing the Touchscreen Overlay
1. Remove the monitor assembly as explained in the Cabinet Information Section - Removal of
Major Parts.
2. Remove the first layer of black tape around the edge of the glass.
3. Spray alcohol over the second layer of tape to loosen the adhesive.
4. Carefully cut the second layer of tape by running a razor blade along the gap between the
monitor and the touchscreen overlay.
5. While continuing to spray the tape with alcohol, remove the remaining tape by CAREFULLY
running the blade under the tape and gently peeling it up from the glass. Do this until all tape and
adhesive have been removed from the glass.
Installing the Touchscreen Overlay*
Countertop model:
1. Place the touchscreen glass over the monitor glass, so that the touchscreen cable is to your right
(when facing the monitor).
2. Apply one piece of the black, double-sided tape to each edge of the glass, to hold it to the
monitor.
3. Apply the black cloth tape around the entire perimeter of the monitor, securing the touchscreen
glass to the monitor and covering the double-sided tape.
4. Place the monitor assembly back into the cabinet and secure it in position.
5. Run the cable through a hole on the side of the monitor chassis and into the CPU section.
6. Attach the touchscreen connector to the back of the SMT-3 controller.
Upright and Cabaret models:
1. Place the touchscreen glass over the monitor glass, so that the touchscreen cable is to your right
(when facing the monitor). Upright models only*: Install the supplied foam tape around the edges
of the monitor, where it meets the bezel.
2. Place the monitor assembly back into the cabinet and secure it in position.
3. Run the cable through the rear of the cabinet and into CPU section.
4. Attach the touchscreen connector to the back of the SMT-3 controller.
* When installing a new touchscreen overlay on a 19” upright model, make certain that the metal of the
monitor bezel door does not contact the glass. The bezel should fit snugly against the foam tape,
WITHOUT CRUSHING THE TAPE. You must also recalibrate the touchscreen after closing the monitor
door.
Removal/Access of Monitor and CD Player - Countertop
1. Turn off the game and unplug it from its power source.
2. Remove the lid (for lid removal instructions see the decal located inside the rear door).
3. Remove the touchscreen controller and disconnect the touchscreen controller cable from the
back of the controller. Also, disconnect the Molex connector connecting the orange and gray
wires from the touchscreen controller cable to the main harness, and the green wire with ring
lug, that is attached to the metalwork, next to the controller. See Figure 1 for touchscreen
controller location.
4. Disconnect the monitor signal cable from the motherboard. See Figure 1.
5. Remove the four nuts securing the monitor chassis to the main chassis; two nuts are located
on each side of the monitor board. NOTE: BE CAREFUL TO AVOID THE FLYBACK
TRANSFORMER AND HIGH VOLTAGE WIRE RUNNING TO THE MONITOR. See Figure 2
for locations.
6. Disconnect the monitor power connection (black and white wires running from monitor board to
right angle connector plugged into power supply).
7. Pick up the monitor assembly and remove it from the cabinet.
8. The CD player is located underneath the monitor assembly.
FIGURE 1 - COUNTERTOP - CD PLAYER REMOVAL
FIGURE 2 - COUNTERTOP - MONITOR REMOVAL
Removal/Access of Monitor and CD Player - Uprights/Cabarets
Monitor Removal
1. Power down the game and unplug the line cord from the power source.
2. Open the rear door to gain access to the monitor section.
3. Disconnect the touchscreen cable and all harnesses. (The touchscreen cable will be attached
to the TTL board (located on the CPU board) or the SMT module, depending on which
controller is used on your game. If your game uses an SMT controller you will have to remove
the screws securing it to the cabinet in order to disconnect the touchscreen cable.)
4. Remove both bolts securing the rear of the monitor shelf to the cabinet. See Figure 1.
5. Open the monitor bezel door.
6. Remove both bolts securing the front of the monitor shelf to the cabinet (located on the
underside of the shelf). See Figure 2.
7. Remove the ground strap attached to the monitor door.
8. Pull the monitor up and out through the monitor bezel door.
FIGURE 1 - UR/CAB - MONITOR REMOVAL
FIGURE 2 - UR/CAB - MONITOR
REMOVAL
Removal/Access of Printed Circuit Boards - All Cabinets
NOTE:
Before handling any boards, observe the following procedures: Prevent Electro-Static Discharge by storing the boards in the
anti-static bags in which they are shipped. Removing any static charge from your body before handling the boards. Using a
ground strap when handling the boards. When plugging in connectors to the board, make sure the connector is inserted
straight onto the header and that the connector covers all header pins. Do not connect any peripheral device to the board, if
the power is still connected to the peripheral or if power is already applied to the board.
Motherboard (Telco or DeAmertek)
1. Turn off game and disconnect it from all power.
2. Locate and gain access to the motherboard (If unsure where to locate your motherboard, see
you're game manual).
3. Disconnect all connectors from the CPU and I/O boards. Use Figures 1 and 2 to determine
board type and connector locations.
4. Using a 1/4” nut driver, remove the two- (2) nuts from the motherboard assembly (shown in
Figures 1 and 2).
5. Insert the board into an anti-static bag for storage.
CRT-500 I/O Board
1. Turn off game and disconnect it from all power.
2. Locate and gain access to the CRT-500 I/O board (If unsure where to locate your
motherboard, see your game manual).
3. Disconnect all connectors from the I/O board (see Figures 1 and 2 for connector locations).
4. Using a 1/4” nut driver, remove the two- (2) nuts from the I/O board securing it to the standoffs
(shown in Figures 1 and 2).
5. Insert the board into an anti-static bag for storage.
Communications Board (countertop)
1. Turn off game and disconnect it from all power.
2. Disconnect the blue communications ribbon cable connector from J12 on the motherboard
(see Figures 1 and 2 for location).
For Steps 3 through 10, refer to Figure 3
3. Loosen the nuts securing the power cord strain relief and remove it.
4. Unplug the power cord from the power supply and lay it aside. Unplug the right angle
connector from the power supply.
5. Remove the nut securing the ground braid to the power supply bracket.
6. Remove the three- (3) nuts securing the power supply bracket to the metalwork.
7. Push forward on the power supply and shift it to the right to remove it from the game.
8. Turn the bracket around to access the communications board.
9. Disconnect the communication ribbon cable from J1 and the power connector from J6.
10. Remove the three- (3) nuts securing the communications board to the metalwork and remove
it.
Communications Board (cabaret/upright)
1. Turn off game and disconnect it from all power.
2. Open the rear door.
3. REAR-ACCESS UPRIGHTS ONLY: Disconnect the right angle connector from the power
supply and disconnect the monitor power connector. Slide the CPU shelf out of the cabinet and
rest it on end. See Figure 4.
4. Locate the communications board (shown in Figure 4).
5. Disconnect the communication ribbon cable from J1 and the power connector from J6.
6. Remove the three- (3) nuts securing the communications board to the metalwork and remove
it.
FIGURE 1 - TELCO MOTHERBOARD AND I/O BOARD ASSEMBLY
FIGURE 2 - DEAMERTEK MOTHERBOARD AND I/O ASSEMBLY
FIGURE 3 - COMMUNICATIONS BOARD LOCATION - CTOP
FIGURE 4 - COMMUNICATIONS BOARD LOCATION -
CABARET/UPRIGHT
Merit Industries Inc.
Troubleshooting Guide for
M e g a t o u c h ™ X L
M e g a t o u c h ™
For more information contact Merit Customer Service at 1(800) 445-9353, 8:30 AM - 6:00 PM EST
Refer to the list below if you are experiencing a problem with your Megatouch XL Game…
PROBLEM
CORRECTIVE ACTION
COMMENT
No Power, Game
reboots/monitor seems to
power cycle
•
Check that the power cord is connected to a
“live outlet.”
•
Check that the Power Switch is turned “ON.”
•
Check that the power cord is connected to
the game power supply.
•
Check that the power supply’s voltage
select switch is set to the proper voltage.
•
“Live outlet” is an outlet powered with
electricity.
•
The power switch is located in the rear
of the game.
•
The power cord is plugged into the
power supply inside the game.
No Video.
•
Check that the game is powered and turned
“ON.”
•
Check that the monitor is connected to the
game motherboard.
•
Check that the power is connected to the
monitor and the motherboard.
•
Make sure the RAM SIMMs is properly
seated.
•
See “No Power” under “PROBLEM”.
•
The monitor connection is located inside
the rear compartment of the game.
•
The monitor is powered from a
connection on the game power supply,
located inside the rear compartment.
“BOOT ERROR - INSERT
DISC IN DRIVE A,”
“OPERATING SYSTEM NOT
FOUND,”
“SYSTEM BOOT FAILURE.”
•
Make sure that the I/O board is correctly
installed and seated.
•
Make sure that the riser card is correctly
installed and seated.
•
Check EPROM chips. Make sure it is
installed and seated.
•
Check that no EPROM pins are bent.
•
Make sure that the JP1 jumper is shorted.
•
I/O board is the small printed circuit
board in the CPU section of the game.
Board must be fully inserted in its
socket.
•
Riser card is the printed circuit board
connecting the I/O board to the
motherboard. Riser card must be fully
inserted in the socket.
•
The EPROM is the IC chip installed in U12
socket on the I/O board. EPROM must be
fully inserted in the socket.
•
Bent pins on the EPROM result in
unreliable contact with the circuit.
•
JP1 is located near U3 on I/O board.
Install hardware jumper in JP1.
Game starts in cleaning or
Troubleshooter mode when
first turned on.
•
Switch DS2-2 or DS2-1 is set in the wrong
position.
•
DS2-2 is located on the I/O Circuit Board
in the back of the game. All switches
(DS2 & DS3) should be UP for normal
game operation.
“ERROR - INVALID KEY”
•
Check the Dallas Key. Verify that it is
installed and not damaged.
•
Verify that the CD is the most recent
version.
•
The Dallas key is located near DS2 &
DS3 on the small circuit board inside the
rear of the game. It is a black box
approx. 3/4-inch square. Make sure that
all pins are properly connected between
the key and the board.
•
The R2/R3 CD will automatically
reprogram the Dallas key for the latest
version. Afterwards, the key will no
longer work with older versions of game
CDs (the R5 CD will not reprogram the
key).
“FAILURE DRIVE F,”
“BAD FILE COMMAND,”
“FILE NOT FOUND,”
Unit comes on but no game
is displayed.
•
Check that the game CD is installed. (CD
must be installed with label UP.)
•
Check the cable connections to CD-ROM
drive (both ends). Re-seat if necessary.
•
Game CD must be installed for operation.
•
If CD-ROM drive cables are not
completely connected, CD-ROM will not
operate.
•
Run the “Motherboard Tests,” using the
diagnostics software, to make sure the
motherboard is working properly.
Merit Industries Inc.
Troubleshooting Guide for
M e g a t o u c h ™ X L
M e g a t o u c h ™
For more information contact Merit Customer Service at 1(800) 445-9353, 8:30 AM - 6:00 PM EST
Game displays an error with
memory.
•
Check that the RAM SIMMs is
installed/seated properly.
•
The SIMMs is located on the
motherboard in the rear of the game.
Two 4MB or one 8MB SIMMs are factory
installed in the game. The SIMMs must be
fully seated and locked in place for
proper operation.
PROBLEM
CORRECTIVE ACTION
COMMENT
“Causeway Error #9,”
Game locks up,
Game graphics incorrect.
•
Check that the RAM SIMMs is
installed/seated properly.
•
Check CD for scratches or damage.
•
Clean CD.
•
Perform a Two-button clear. See
“COMMENT” for instructions.
•
Check NV RAM (U11 on I/O card) for proper
seating and/or bent pins.
•
See “Game displays an error with
memory” in the problem column.
•
Dirt, fingerprints, or scratches on the CD
will cause game malfunction.
•
Use appropriate method to clean CD.
•
Two Button Clear:
1.
Turn game power off.
2.
Remove the coin box/bill acceptor.
3.
Depress and hold the Calibrate and
Set-up buttons located in the rear of
the coin box opening.
4.
With Calibrate and Set-up depressed,
turn game power on.
5.
Release Calibrate and Set-up buttons
when “2-Button Clear Detected” is
displayed on screen.
6.
“2-Button Clear Complete”
•
Using the diagnostics software, run the
“Motherboard Tests,” “Processor Test”
and “Co-Processor Test” to make sure
they are each working correctly.
Touchscreen does not work.
(Microtouch)
•
Verify that the Touchscreen controller is
connected to power.
•
Verify that the Touchscreen controller is
operating.
•
Verify that the Touchscreen controller is
connected to the motherboard.
•
Make sure the screen is not scratched.
•
Make sure no metal is touching the screen.
•
Upright games only - make sure the
monitor door is closed properly. If it is
loose, it can cause the game to lose
calibration.
•
Check COM1 setting during boot-up.
•
The touch screen controller is a small
box mounted inside the rear
compartment of the game. On a game
with a Microtouch controller, an LED is
illuminated when power is applied.
When operating the LED will change
intensity when the screen is touched.
•
Check for proper connection of the
touch screen power lead with the
power harness. The connection is made
near the controller in the rear
compartment of the game.
•
The Touch Screen is connected to COM
1 input on the motherboard in the CPU
section of the game.
•
If the screen is scratched, it must be
replaced.
•
Using the diagnostics software, run the
“Motherboard Tests,” “Serial Port Test”
to make sure they are each working
correctly.
•
If COM1 is bad, the motherboard needs
to be replaced.
Merit Industries Inc.
Troubleshooting Guide for
M e g a t o u c h ™ X L
M e g a t o u c h ™
For more information contact Merit Customer Service at 1(800) 445-9353, 8:30 AM - 6:00 PM EST
Touch screen does not work
“ELO Graphic”
•
U12 on the I/O board must be revision R2
or higher
•
Check the screen for any objects that may
be stuck to it.
•
Check connections on the controller
•
Check that the gasket on the bezel is not
dry
•
LED on the control box will flash, then
stay on steady when the screen is
touched.
•
Anything stuck to the touch screen will
cause it not work.
Poor picture quality.
•
Adjust Brightness, Contrast, Horizontal,
Vertical controls
•
Monitor controls are located in the rear
compartment of the game.
•
Using the diagnostics software, run the
“Video Tests” too fully test all aspects of
the monitor performance.
Merit Industries Inc.
Troubleshooting Guide for
M e g a t o u c h ™ X L
M e g a t o u c h ™
For more information contact Merit Customer Service at 1(800) 445-9353, 8:30 AM - 6:00 PM EST
PROBLEM
CORRECTIVE ACTION
COMMENT
Game not recording credits
from coins,
Bill acceptor not working.
•
Check that the Coin Box/Bill Acceptor is
correctly installed.
•
Check that the wiring harness on the Coin
Box/Bill Acceptor is intact and not damaged.
•
Check that the Bill Acceptor is powered.
•
Check the actuator wire on the coin mech
micro switch.
•
Check that JP3 (on the I/O board) is shorted
correctly.
•
Coin Box/Bill Acceptor must be fully
inserted and locked into place.
•
Inspect the wiring harness on the Coin
Box/Bill Acceptor for damage. Make
sure that it is fully connected.
•
Bill Acceptor (only) requires a power
connection from the power supply. This
power connection is the same plug that
is used to power the monitor. There is a
second connector (two conductors)
behind the Coin Box/Bill Acceptor
connector. Both connections must be
complete for proper operation.
•
The actuator wire is the thin wire at the
end of the coin chute.
•
Jumper JP3 (on the I/O board) should be
shorted in the negative position.
Meter not advancing.
•
Check connection at I/O board.
•
Check wiring at J3 METER connector
on I/O board in rear compartment.
•
Speaker magnet may interfere with the
meter. If you believe this to be the case,
the meter must be replaced.
No sound,
Game volume low.
•
Adjust volume control.
•
Make sure speaker is plugged in.
•
Volume control is VR1 & VR2 on the I/O
board.
•
Speaker connection is the small
connector (J9) next to the larger white
connectors on the I/O board.
Game volume loud,
Sound distorted.
•
Turn volume down.
•
Volume control is VR1 & VR2 on the I/O
board (and, on front-access, upright
models, an auxiliary volume control is
located on the front of the PC shelf).
Slow loading from CD
player
•
Clean CD
•
Clean the lens in the CD player
•
Replace the CD player
•
99 Credits when the game is
turned on
•
Check the U11 on the I/O board for bent
pins.
•
JP2 on the I/O board should be shorted.
•
CMOS Configuration Procedure for the Megatouch XL*
The CMOS configuration should only be performed if your Megatouch XL experiences problems
booting up.
1. Make sure the game is turned off.
2. Plug keyboard into the J4 port on the motherboard assembly.
3. Turn on the power.
4. Look for the sign-on signature.
5. After the sign-on signature, the screen will read “Press (DEL) to enter SETUP.”
6. As soon as you see this message, press DEL.
7. “Main Menu” will appear on the screen.
8. Use
the
DOWN ARROW key to highlight “Load ROM Default Values.”
9. Press
ENTER.
10. “NOTICE” message will appear on screen.
11. Press ENTER.
12. “Main Menu” will appear on the screen.
13. Use the UP ARROW key to highlight “System Setup.”
14. Press ENTER.
15. Use DOWN ARROW to highlight “Diskette Drive A:”
16. Press PAGE UP four (4) times, until “Not Installed” appears.
17. Press ESC.
18. “Main Menu” appears on the screen.
19. Use DOWN ARROW to highlight “Boot Options.”
20. Press ENTER.
21. Press PAGE UP one time. “C: ONLY” appears on the screen.
22. Use DOWN ARROW to post errors, PAGE UP one (1) time to disable, then press ESC.
23. “Main Menu” appears.
24. Press the DOWN ARROW key to green PC feature, press ENTER.
25. A customized gray box appears.
26. PAGE UP to “Disabled.”
27. Press ESC.
28. Press F10.
29. “Warning!” appears on screen.
30. Press the “Y” key.
31. Press ENTER.
32. Wait for the system to reboot and then turn the power off.
33. Unplug the keyboard from J4.
34. Turn on the power.
*The CMOS setup only applies to games using the DeAmertek motherboard. Games using
Telco motherboards will not need to have the CMOS set manually.
DIP switch settings for the Mars 2000 Bill Acceptor
(The DIP switches are located on the side of the bill acceptor)
SETTING
SWITCHES
1 WAY
DIP 1 ON/DIP 2 OFF
2 WAY
DIP 1 OFF/DIP 2 ON
4 WAY
DIP 1 ON/DIP 2 ON
HIGH ACCEPTANCE
DIP 3 OFF
HIGH SECURITY
DIP 3 ON
*$1
DIP 4 ON=ACCEPT/OFF=REJECT
*$2
DIP 5 ON=ACCEPT/OFF=REJECT
*$5
DIP 6 ON=ACCEPT/OFF=REJECT
1 PULSE PER DOLLAR
DIP 7 OFF
*4 PULSES PER DOLLAR
DIP 7 ON
ALWAYS ENABLE
DIP 8 OFF
HARNESS ENABLE
DIP 8 ON
* Recommended factory settings allow for acceptance of $1, $2 and $5 bills at 4 pulses per
dollar.
Setting the Coin-In Menu
Settings for the bill acceptor are controlled by the settings for Electronic Mech 2 (2E) in the
Coin-In Menu screen.
To set the Coin-In Menu to provide a bonus credit for the use of a dollar, set the number of
coins (for Electronic Mech 2) to “4” and set the number of credits to “5.” This will provide 5
credits for each dollar entered. “Meter Pulses” can be set to “4” to record the amount of
“coins” in the cashbox, or it can be set to “5” to record the number of credits played,
depending on your individual need. An illustration of the coin-in menu set to offer 5 credits
for a dollar, with the meter counting coins, is shown below.
See your owner’s manual for complete operating instructions for the Coin-In Menu.
4
1
5
1
4
1
=
CREDITS
&
2E
1E
COIN
INPUT
COINS
METER PULSES
GlobTek
Parts list
PARTS LIST
GLOBTEK POWER SUPPLY
LOCATION
DESCRIPTION
R1
1/4W 470K
W
R2, R3
1/2W 220K
W
R4, R5
1/4W 220K
W
R6, R9
1/16W 22
W
R7, R10, R52
1/16W 1.8K
W
R8, R11
1/16W 2.2
W
R12
3W 100
W
R13, R14
1/4W 4.7
W
R15
1/4W 15
W
R16
1/2W 56
W
R17
1/2W 270
W
R18, R20, R21
1/4W 1K
W
R19, R41
1/16W 3.9K
W
R22
1/4W 6.8K
W
R23
1/16W 8.2K
W
R24
1/4W 10K
W
R25
1/4W 56K
W
R26
1/4W 39K
W
R27, R55
1/16W 22K
W
R28, R34, R35, R36, 56
1/16W 1K
W
R29, R48
1/16W 100K
W
R30, R31
1/16W 1.5K
W
R32, R33, R38, R42, R44
1/16W 4.7K
W
R37
1/16W 560
W
R39
1/16W 33K
W
R40
1/16W 6.8K
W
R43
1/16W 47K
W
R45
1/16W 18K
W
R46
1/4W 22
W
R47
1/16W 27K
W
R49, R50
1/16W 3.3K
W
R51
1/16W 2.7K
W
R53
1/4W 1.5K
W
R54
1/2W 220
W
PT
THERMISTOR, 5A 5
W 055
ZNR1, ZNR2
VARISTOR, 140VAC/180VDC 220NR-10D
C1
0.22
mF / 250VAC M.C.
C2
0.1
mF / 250VAC M.C.
C3, C4
472
rF / 250VAC C.C.
C5, C6
470
mF / 250V E.C.
C7, C8, C28, C29
2.2
mF / 50V 105°C E.C.
C9
102
rF / 1KV C.C.
C10
1
mF / 250V M.C.
C11, C12, C13, C22, C26
103
rF / 50V C.C.
C14, C15
1000
mF / 16V 105°C E.C.
C16, C17
4700
mF / 10V 105°C E.C.
C18, C19
470
mF / 16V 105°C E.C.
C20
104
rF / 50V C.C.
C21
10
mF / 25V 105°C E.C.
C23, C24
1
mF / 50V 105°C E.C.
C25
330
mF / 35V 105°C E.C.
C27
0.001
mF / 400V M.C.
D1, D2
4.0A / 800V IN5408
D3, D4, D5, D6
1.5A / 600V FR155
D7, D8, D9, D10, D11
1.5A / 100V FR152
D12 - D23
0.1A / 75V IN4148
ZD1
11V / 1/4W ZENER HZ11C2
BD1
30A / 40V D83-004
BD2
10A / 40V C82-004
Q1, Q2
5A / 400V C4106
Q3, Q4, Q5
0.1A / 50V C945
Q6, Q7
0.1A / -50V A1015
IC
0.03A / 40V IR3M02
IC
0.03A / 40V LM339
T1
4mh / 8A ER-35F2
T2
6mh / 0.1A EEL-16
T3
4 mh / 0.1A UU10-5S
L3
3mh / 6A EE-25FF
L4
10
mh / 30A 230WF
L5, L6
1
mh / 30A PC9780
L7, L8
100
mh / 2A
FUSE
T 5A / 250V H
FUSE
M TYPE
P8, P9
450mm 6-pin
WIRE
450mm 4-pin 5-1/4”
WIRE
450mm 4-pin 3-1/2”
DeAmertek CPU Board
No Information Available
Telco CPU Board
No Information Available
CRT-500 I/O Board
Parts list
Monitor Adjustments
Degaussing
