COPYRIGHT © 2009 AMI ENTERTAINMENT NETWORK, INC.
FLDBLL74
Field Bulletin
PAGE 1 OF 1
Date: 11-20-09
Field Bulletin
Issue:
Certain Ion 2009.5 and 2010 software versions may experience issues
connecting wirelessly, and will subsequently display a WIRELESS DEVICE
ERROR: CODE 101 when attempting to wirelessly connect in any fashion.
Games Affected:
Ion systems running software versions V31.07, V32.03, and V32.04 that are
utilizing wireless connectivity.
Symptoms:
This particular issue causes a condition where the game may establish a
successful wireless connection the first time it attempts to connect, but if
you try to connect again, the system will not recognize its own wireless
device, thereby causing the error.
Solution:
AMI is issuing a free patch to correct this issue.
For MegaNet-connected games: There is no need to do anything to your
machine itself. We have sent the patch to resolve this issue on your
connected machines. (If your game is a MegaNet game, and you’re still
having issues connecting, please see the NOTE below.)
If your game is not MegaNet-connected: You can download the patch from
our Web site and install it on your game with a USB pen, CD, or DVD. To
download the patch, visit www.amientertainment.com > Support >
Megatouch Support Center > Software Downloads. You can also register
the affected machine with MegaNet Core to remedy the situation.
MegaNet Core is a completely free connection to the MegaNet servers
that will automatically upload this and any other corrective patch
directly onto your machines, with no need for you to do anything on
your end as long as the connection is maintained. (Please see the
NOTE below if you want to register your machine with MegaNet Core, but
can’t connect the machine to do so.)
NOTE
If you can’t get your machine to connect in order to access MegaNet...
Have someone at your location turn the system’s power off, wait at least
thirty seconds, then power the unit back on. This will allow a one time
connection, which will be enough for the unit to download the patch. It is
also possible to connect the game through a wired connection, register for
MegaNet (if need be), download the patch, then change the settings back
to a wireless connection.
If you have any questions please contact AMI Technical Support by phone at 800-523-2760
or 215-826-1400, or by e-mail at TechCenter@amientertainment.com.