PM0720-03
Owner’s Manual
Table of Contents
Specifications ..................................................................................... 1
Installation ......................................................................................... 2
Supply Requirements ........................................................................................... 2
Introduction ........................................................................................................... 2
Setup Procedure ................................................................................. 3
Administration Modes .......................................................................... 5
Bartender Mode .................................................................................................... 5
Collector Mode ...................................................................................................... 6
Test / Maintenance Mode .................................................................................... 8
Configuration .................................................................................................. 8
Games ............................................................................................................. 8
Smart Settings ............................................................................................... 9
Statistics ....................................................................................................... 10
Information ................................................................................................... 10
System .......................................................................................................... 11
Coin Handling ............................................................................................... 11
Verify Games ................................................................................................ 12
Touchscreen ................................................................................................. 12
LED ................................................................................................................. 13
Touchscreen: Touchscreen Settings ............................................................... 14
Troubleshooting Guide ....................................................................... 15
AMI Entertainment Network, Inc. Software License Agreement ................ 16
1
Specifications
DIMENSIONS Height: Width: Depth: Weight:
Doors closed
73” 27 20”
220
lbs.
Doors open
(Max)
77” 27” 30”
BOTTOM
DOOR LOCK
TOP
DOOR LOCK
INSERT
REFILL KEY
HERE
2
Installation
• This machine has been designed for indoor use only.
• Do not fit wheels or castors.
• Locate the machine away from any direct heat source on a flat stable
surface.
Supply Requirements
WARNING
This machine must not be operated without a
grounded connection.
If in doubt, consult a suitably qualified
person.
Voltage
120 Volts 60 Hz
Introduction
Welcome to the Prize Farm cabinet. This manual contains the basic
instructions for installing and administering the Prize Farm.
Do not adjust settings, except as specified in this manual, without specific
advice from your technical representative. Please note that some of the
images have had customer-sensitive or transitory information blanked out.
3
Setup Procedure
IMPORTANT NOTE: There is a dongle located on the front of the PC
assembly in the bottom cabinet of the game. This dongle must not be
swapped with the dongle from any other game. If dongles are swapped it
will cause problems with registration.
Before connecting the machine to a power source, first…
• Inspect the machine for any transit damage.
• Open the doors and ensure that all connectors, plugs & sockets are
correctly mated.
• Inspect the power cord for damage to the insulation or
cracked/defective plugs.
• Connect the power cord to the machine and to a standard AC outlet.
• Insert an Ethernet cable carrying a network connection into the
Ethernet port on the rear of the game’s cabinet.
• Ensure that both doors are closed and turn the unit “on”. A “Verify
GamePack” screen will appear as the system loads.
NOTE: After all the “load” bars on this screen are full, if the
machine is still on this screen and the message “Machine
Available In XXX” (where XXX is a number) is displayed, simply
open and close the top door of the cabinet to override the
countdown and continue with your installation.
• If you are shown the screen below, the machine is not receiving an
Internet connection. Check that all cables are inserted correctly (both
to the game and to the router), turn the machine off, wait 30 seconds,
then turn the machine back on.
4
• After this, the machine will display the following:
When this screen is shown, call
technical service at 1-800-523-2760
to obtain the Machine Authorization
Code.
Enter the Authorization Code via the
on-screen keypad, and then touch
OK.
• If this is successful, the screen
to the left will be displayed.
After this, the Zero Credit
Screen, also known as Attract
Mode, will be displayed.
Congratulations!
You have now completed the basic installation of your Prize Farm. With both
doors closed, the machine will show the Zero Credit Screen. With both doors
open, the machine will alternate between the screens shown below.
5
Administration Modes
There are three different ways of administering the Prize Farm. These are
BARTENDER MODE, which allows basic maintenance without direct access
to the interior of the cabinet; COLLECTOR MODE, which allows a wider
range of adjustments as well as the ability to empty the hopper; and finally
TEST MODE, which permits the full range of adjustments to be made.
Bartender Mode
With both doors closed, insert the Refill Key in the underside of the top
cabinet and turn it clockwise. Once you’ve done this, the following screen
will display.
Insert $1 coins via the coin
acceptor, coins will be directed to
the hopper and counted on the bar
which reads “Refill”.
IMPORTANT: An easier way for
the operator to fill the hopper is
by doing so in Collection Mode.
Please see that section for more
details.
Access to this screen will also allow
someone at the location to verify
and pay out any player I.O.U. that
occurs (i.e. a player wins money,
but the hopper is empty). The
amount of the last I.O.U. will appear
on-screen.
NOTE: The money owed should
be entered through the coin slot
on the machine, as doing so will
pay the player while the payout
is being fully recorded on the
system.
Turn & remove the Refill Key to exit.
6
Collector Mode
Unlock and open the upper door, then
the lower door. The screen on the left
will be displayed.
Insert the Refill Key in the underside
of the top cabinet and turn it to enter
Collector Mode.
Last Win: The last amount of money that a
player won.
Last Bank: The value of the bank meter the last
time it updated (i.e. after a win). This is used to
validate claims of non-payout by players.
Last Note: The last bill that was inserted into the
system.
Total Float: The amount the machine is
expecting to be in the hopper.
Last I.O.U.: If the hopper is empty and a player
is owed money, the amount owed will be shown
here.
Refill: How much money has been inserted in the
machine’s hopper.
Cash In: How much money has been inserted by
players into the machine.
Cash Out: How much money has been paid to
players.
Change: How much change has been inserted
into the machine.
VTP: Cash played plus any winnings that were
used to play games.
Notes: How much in notes has been inserted into
the machine.
Select your hopper float level at
$200, 300, or $350. Place $1 coins to
this value in the hopper bowl and
touch Topup to confirm the float
level. (Topup puts the “Max Float”
number into the “Total Float” field.)
To add coins without counting them
first, touch Dump. The money in the
hopper will then be emptied from the
machine, and the total amount of
what was in the hopper will appear
on screen under “Total Float”. Note
that number, then put all coins into
the hopper bowl (both the ones that
were already in the system and the
ones you wish to add). Touch Dump
again, and, after the hopper empties
for the second time, the number
under “Total Float” will now be the
total of both old and new monies.
Subtract the original number from
the new number and you’ll have the
dollar amount for the new money
being put in the hopper. Put all coins
back into the hopper when you’re
finished with this process.
7
To read the meters, touch the Read
Meters button. If more than 6 days
has elapsed since the last time the
meters were read, this will cause a
Smart Update to take place.
Touch Dump Stats to load your
collection statistics to a USB pen
(should be inserted into the USB port
on the front of the CPU section inside
the bottom door of the cabinet).
Touch Cash Settlement to view the
Cash Settlement Summary.
Collecting
To collect, compare the difference of
the numbers recorded during the
previous collection with the new
numbers under “Cash In” and “Cash
Out”. Subtract the Cash Out from the
Cash In number, and you’ll have the
amount of money made since the last
collection (less any amount put in
manually since the last collection;
this number will appear under
“Refill”).
Close the doors and remove the Refill
Key to exit Collector Mode.
8
Test / Maintenance Mode
Open the upper and lower doors. Press the Test button inside the cabinet to
start the machine test / diagnostics routine. Touch any of the 10 icons on
the bottom of the screen to select the appropriate test function. The icons
are shown below next to the screen they activate.
Configuration
Touch + or – on the Maximum
Volume slider to set the highest
sound level the machine can output
at any time. Touch + or – to set
the Main Volume for normal game
play.
Touch Enable Smart Settings to
access the “Games” and “Smart
Settings” tabs.
Check Free Game View to enable
Attract Mode on the game.
Touch the arrow buttons to adjust
the date and/or time.
Games
NOTE: To access the Games
screens, you’ll need to touch
Enable Smart Settings on the
Configuration screen.
Touch the icon for any game, and
then touch Always On to enable or
Always Off to disable.
The Auto setting is recommended.
However, initially you should set
the games recommended by your
technical representative to Always
On.
9
Smart Settings
NOTE: To access the Smart
Settings screens, you’ll need to
touch Enable Smart Settings on
the Configuration screen.
Turn on Fast Boot and Extended
Refill, then set Smart Cycle Mode
to “Standard”.
The Site Changed button will set
Menu Games to “All” or “Standard”
(recommended) Smart Cycle Mode.
Touch Cash Settlement Setup to
set up the Cash Settlement
Breakdown.
Touch Security PIN to set a
security PIN for an extra level of
security when dumping the hopper.
By entering a PIN, anyone
attempting to dump the hopper will
have to enter the security PIN first.
Factory Restore restores the
machine’s settings to brand new
status.
IMPORTANT:
If you restore your machine to
the factory settings, you will
need to contact technical
service to obtain another
Machine Authorization Code.
10
Statistics
Games are ordered by profit.
Days refers to the number of days
that the game has been in the
menu.
Current means since the last
Smart Update.
Last means between the last two
collections.
All Time means since installation.
The More button will allow you to
see statistics for more games.
Touch Cash Settlement to view
the Cash Settlement Summary.
Information
This screen displays basic
information about the Prize Farm.
11
System
This screen allows you to test
individual hardware components by
touching a component on the left.
To run a test on all of the hardware,
touch the Run All button. To run a
continuous test loop, touch the
Loop All button. To cancel, touch
the Cancel button.
Coin Handling
Insert coins and check that they are
accepted – the digits above each
coin shows the number accepted /
paid.
Touch the $1>Hopper button to
ensure $1 coins are routed to the
hopper or $1> Cashbox to route
them to the Cashbox. All other
coins go to the small cashbox.
Touch Dump to empty all coins
from the hopper.
Check the box next to Note
Acceptor to enable note acceptor.
Touch the Key button to go to the
Note Acceptor Key Setup.
12
Verify Games
Touch the Test All button to test all
of the loaded games.
Touchscreen
To calibrate the touchscreen, touch
the Calibrate Screen button &
follow the on-screen instructions.
Use Accuracy Test to test and
check the calibration.
To change the touchscreen settings,
touch Touchscreen Settings.
There may be a black screen
displayed for 10-15 seconds. Don’t
panic!
For more detailed information,
please see the “Touchscreen:
Touchscreen Settings” section of
this manual.
13
LED
Touch the arrow button at the
bottom of any setup screen to
display the LED button. Touch the
LED button to set up messages for
the electronic marquee at the top of
the unit.
Up to five different messages can
be created for each unit. Touch Edit
then use the on-screen keyboard to
create your new message.
After your message has been
entered with the keyboard, use the
arrows to select the transition effect
you’d like your message to be
displayed with.
Change the Speed to set how fast
the transition to the message
happens. The higher the number,
the faster the transition.
Change the Staytime for the
message to set how long the
message will be displayed on the
marquee. The higher the number,
the longer the message will be
displayed.
When you are finished creating your
message, touch OK to confirm and
save your new message.
14
Touchscreen:
Touchscreen Settings
Touch Hardware and then touch
Firmware options.
Set Threshold to 14 and Glass
Thickness to Thin.
Touch Close to close the screen.
Touch Properties.
Set Stabilization to 1.
Select Calibration.
Set Number of points to 9.
Set Margin % to 3.
Set Timeout to 10.
Set Confirm after calibration.
Then touch Close.
15
Troubleshooting Guide
PROBLEM CAUSE
SOLUTION
Machine doesn’t
power up
• Faulty motherboard /
processor / PC power
supply
• Change PC assembly
No picture or
poor video
Picture shift
• Loose connections
• Faulty monitor PSU
• Faulty motherboard
• Faulty monitor
• Monitor out of sync
• Check connections
• Replace monitor PSU
• Change PC assembly
• Replace monitor
• Press and hold down the
Auto button on rear of
monitor
No sound
• Speaker disconnected
• Volume too low
• Faulty motherboard
• Check speaker and amp
leads
• Adjust volume in test
mode
• Replace PC assembly
Not responding
to switches
• Loose wiring connections
• Faulty switches
• Faulty plug in PCI card
• Check connections
• Replace switches
• Change PC assembly
Not accepting
coins or poor
acceptance
• Coin mech dirty
• Loose wiring connections
• Faulty coin mech
• Faulty plug in PCI card
• Clean coin mech
• Check connections
• Replace coin mech
• Change PC assembly
Not paying out
coins
• No coins in hopper
• Coin jammed in hopper
• Loose wiring connections
• Faulty hopper
• Faulty 24V PSU
• Faulty plug in PCI card
• Add coins
• Clear jam
• Check connections
• Replace hopper
• Change PC PSU
• Change PC assembly
Touchscreen not
responding
• Incorrect calibration
• Loose wiring connection
• Faulty touchscreen
• Re-calibrate in test mode
• Check connections
• Replace touchscreen
Warranty
The Prize Farm unit carries a 12-month exchange warranty from the date of
license registration provided the security seal is intact.
16
AMI Entertainment Network, Inc. Software License Agreement
AMI Entertainment Network, Inc. (“Licensor”) is willing to license the enclosed software to you only if you accept all of the terms in this license agreement
(“Agreement”).
Ownership of the Software
1.
The enclosed product, which may include but is not limited to the software program (“Software”) and the accompanying written materials, are
owned by Licensor and are protected by United States copyright laws, patent laws and other intellectual property laws, by laws of other nations,
and by international treaties.
Restrictions on Use and Transfer
2.
If this Software package contains multiple media types (such as CDs, flash cards, hard drives, etc), then you may use only the type of media
appropriate for your Machine. You may not use the other media types on another Machine, or transfer, or assign them to another user except as
part of the permanent transfer of the Software and all written materials (as provided for below in paragraph 4).
3.
You may make one copy of the software for backup purposes only. You may not copy or make backup copies of any software security key or
software security device under any circumstances.
4.
You may permanently transfer the right to use the Software and accompanying written materials (including the most recent update and all prior
versions) if you retain no copies and the transferee agrees in writing to be bound by the terms of this Agreement. Such a transfer of this license to
another party immediately terminates your license. You may not otherwise transfer or assign the right to use the Software, except as stated in this
paragraph.
5.
You may not operate or allow the operation of the Software at locations where the operation of such Software does not comply with all local, state,
and other governmental body laws and regulations. You agree to not use or permit the use of the Software in violation of any U.S. Federal, state,
or local laws or regulations or any foreign law or regulation, including laws regarding gaming, gambling or intellectual property rights in or
concerning the Software.
6.
You may not modify, adapt, translate, reverse engineer, decompile, disassemble the Software or create derivative works from the Software or any
component thereof; nor may you remove, modify or hide or otherwise make unreadable or non-viewable any notice, legend, advice, watermark or
other designation contained on the Software, component thereof, or output therefrom.
7.
You agree that the Software and the authorship, systems, ideas, inventions methods of operation, documentation and other information contained
therein, and all versions, modifications and adaptations thereto are proprietary intellectual properties of Licensor and are protected by civil and
criminal law, and by copyright, trade secret, trademark and the patent laws of the United States and other countries.
Limited Warranty
8.
Licensor warrants, solely for your benefit, that the Software will function in material conformity, with its accompanying documentation for a period
outlined in Licensor’s standard product warranty period after your receipt of the Software.
Licensor’s Obligations Under Warranty
9.
Licensor’s sole obligation under the aforesaid warranty shall be to utilize commercially reasonable efforts to correct or modify such portion of the
Software as to make it materially conform with the applicable documentation.
Grant Of License
10. Licensor grants to you a limited, non-exclusive license to distribute and/or use one copy of the Software on a single Prize Farm unit (“Machine”)
accompanied by a single licensor factory authorized security key. Licensor reserves the right to update versions of the software and the content to
the Machine as deemed appropriate by the Licensor. You are entrusted to maintain and protect your single licensor factory authorized security key,
password, or other identification from being utilized by any third party, and you agree to be responsible for any use of the Software provided herein
by a third party utilizing your identification. Licensor maintains the right to immediately terminate your License for reasons related to misuse or
other non-conformity with the rules expressed herein. While Licensor does not routinely inspect Machines, Licensor also reserves the right to
inspect or audit the Software from time to time in Licensor’s sole discretion. To the extent that Licensor’s access to the Software requires that
Licensor also gain access to a Machine in which the Software is installed, you agree to promptly provide Licensor, when requested, with permission
and aid in Licensor gaining access to the Machine.
Disclaimers
11. EXCEPT AS PROVIDED IN THE SECTION ENTITLED “LIMITED WARRANTY”, LICENSOR MAKES NO OTHER PROMISES,
REPRESENTATIONS OR WARRANTIES, WHETHER EXPRESSED OR IMPLIED, REGARDING OR RELATING TO THE SOFTWARE OR
CONTENT THEREIN OR TO ANY OTHER MATERIAL FURNISHED OR PROVIDED TO YOU PURSUANT TO THIS AGREEMENT OR
OTHERWISE AND LICENSOR SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE WITH RESPECT TO SAID MATERIALS OR THE USE THEREOF. TO THE MAXIMUM EXTENT ALLOWABLE BY LAW
THE UNIFORM COMMERCIAL CODE OR OTHER UNIFORM LAWS SHALL NOT APPLY TO THIS AGREEMENT.
Limitation on Liability
12. IN NO EVENT SHALL LICENSOR BE LIABLE UNDER ANY CLAIM, DEMAND OR ACTION ARISING OUT OF OR RELATING TO THE
SOFTWARE, ITS USE, INSTALLATION OR LICENSOR’S PERFORMANCE OR LACK THEREOF UNDER THIS AGREEMENT FOR ANY
SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, WHETHER OR NOT LICENSOR HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH CLAIM, DEMAND OR ACTION. IN ADDITION, WITHOUT LIMITING THE FOREGOING, IN ALL EVENTS THE
REMEDIES AVAILABLE TO YOU SHALL BE LIMITED TO THE AMOUNT PAID BY YOU TO LICENSOR FOR THE SOFTWARE.
13. IN NO EVENT WILL LICENSOR BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY LOSS OF PROFITS, LOST SAVINGS, OR OTHER
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE, MISUSE, BREACH OF THIS AGREEMENT OR INABILITY TO
USE THE SOFTWARE.
General
14. The validity and construction of this Agreement and of the rights and obligations herein shall be determined and governed by the laws of the State
of New York. By accepting the terms of this Agreement, you acknowledge and accept that the courts of New York, New York shall have exclusive
jurisdiction and venue regarding any disputes arising with regard to this Agreement or arising out of activity or misuse of the Software.
15. AMI Entertainment Network, Inc. in its sole discretion, may assign this agreement or any of its rights and obligations hereunder.
16. If you have any questions concerning this Agreement or wish to contact Licensor for any reason, please write: AMI Entertainment Network, Inc.,
155 Rittenhouse Circle, Bristol, PA 19007, USA.